Is Valencia a safe city from Covid?

Yes! At the moment (March 2021), it is one of the cities with the least incidence of Covid in Spain and in Europe.

Do you monitor my Spanish course and my progress?

Yes, our teachers are perfectly coordinated with each other, but, in addition, they follow several weekly guidelines to correctly follow the course and the level of each student.

Is Valencia a safe city?

Valencia is a very safe and quiet city. You can walk the streets at any time of the day or night. There are never any violent robberies, however, being a fairly large city with many tourists, you have to be on the lookout for thieves and pickpockets.

Are the materials included?

At Taronja all materials used in class are included in the price, so you don't need to bring anything other than your notebook and pencil, computer or tablet.

Will I always have the same teacher?

No! In this respect Taronja is different too. Every week you have 2 different teachers (sometimes even 3). We do this on purpose because each teacher has a different style, a different accent and this method is very good and enriching for your learning. Obviously, all the teachers follow the same weekly program for each group, adapt the materials and are coordinated among themselves.

What are the course schedules? Are they in the morning, in the afternoon?

Taronja School has an exclusive ZIG-ZAG timetable system, which means that some groups have classes on Monday/Wednesday/Friday mornings and Tuesday/Thursday afternoons, while the rest of the groups have the opposite. Please note that for us this Zigzag system is very complicated to organize and that it would be much easier to do two shifts: one in the morning and one in the afternoon. But, after many years of testing, we have realized that this system is the best since all students can enjoy 2 free mornings and 3 free afternoons every week, and vice versa. This way, everyone is happy and the course is more comfortable. Very few schools do this!

If I don't like the level I'm in, can I change groups?

Of course you can! The most important thing in Taronja is that you are happy. If you are not happy in the group we have put you in, you can talk to the Head Teachers. They will advise you correctly and change your level if that's what you need.

How does Taronja know what my level of Spanish is?

In order to know your level of Spanish and to be able to put you in the right group you will have to do a small level test before starting your course. At most Spanish language schools this test is done on your first day of your course. However, at Taronja we don't want you to miss a minute of your lessons, so we will give you instructions on how to do the level test from your home, before you arrive to Valencia.

What will my first day of school be like?

When you arrive, come to the reception to say hello and we will take you to the welcome meeting for new students. You don't need to take a level test, because you will have done this before. After your first day of class, if you have any problems with your accommodation, your classes, etc., don't hesitate to come to the reception to ask. Any member of Taronja will attend you and we will solve your problems in the fastest and most efficient way, don't worry. You are here to learn Spanish and have a VERY GOOD time, we will do everything necessary for this.

Posso cancellare il mio corso?

Sì. Siamo consapevoli che la situazione dovuta a Covid è molto instabile e mutevole. Pertanto, potrete cancellare il vostro corso fino all'ultimo momento. Con Taronja non troverete alcun problema in termini di cancellazioni e rimborsi.

Ci sono studenti che frequentano la scuola TARONJA ora?

Sì. Durante l'anno abbiamo avuto una media di 25/30 studenti a settimana. Abbiamo avuto una media di 40-50 studenti durante i mesi primaverili e per l'estate abbiamo 75 studenti a settimana (che è il numero massimo di studenti stabilito dal governo sulla nostra scuola a causa delle misure di sicurezza).

Are there socio-cultural activities at the school?

Yes of course! Taronja continues to be the most fun Spanish school on the planet, even in the gloomy days of Covid. Obviously, we adapt our activities to the government and health institutions measures. In any case, we are still having so much fun! Most of the activities we plan now are outdoors. Luckily, this is possible in Valencia all year long!

Can I cancel my course?

Yes. We are aware that the situation due to Covid is very unstable and changing. Therefore, you will be able to cancel your course until the last moment. You will not find any problems in terms of cancellations and refunds with Taronja.

Is the school a safe place against Covid?

Yes. Since July 2020 we have been following the security protocols imposed by FEDELE CV with great success and without further problems. Lessons are taught normally following safety measures such as: FPP2 mask at all times, reduced capacity, disinfection of hands and shoes, etc.

Do I need to buy a book for my Sapnish course?

Normally we do not use a book in the classes except for levels B2 and C1. In these higher levels you can buy the book if you want, otherwise we will make the photocopies you need for each lesson.

Indeed. There is no problem to fly to Spain, many tourists are already doing it now, and they are going to do it this summer too. On this webpage from the government of Spain, all requirements to come to Spain are carefully explained: https://www.spth.gob.es/

Valencia è una città sicura da Covid?

Sì! Al momento (luglio 2021), è una delle città con la minore incidenza di Covid in Spagna e in Europa.

La scuola è un luogo sicuro contro Covid?

Sì. Da luglio 2020 seguiamo i protocolli di sicurezza imposti da FEDELE CV con grande successo e senza ulteriori problemi. Le lezioni si svolgono normalmente seguendo le misure di sicurezza come: Maschera FPP2 in ogni momento, capacità ridotta, disinfezione di mani e scarpe, ecc.

What kind of compensation is offered to the interns?

While there is no financial compensation, we offer the following benefits to the interns: 10 Spanish lessons per week throughout the internship period. Public transportation from the school to the activities during the entire internship period. Enjoy the activities organized by the school at a free cost. Special discount on our shared accommodation with other senior students.

What is the minimum and maximum duration of the internships?

The minimum duration of the internship is 1 month, while the maximum duration is 12 months. Interns can choose the period that best suits their needs.

What level of Spanish is required to participate?

The minimum required Spanish level is B1. There is no need to present a certificate as we will assess the level during a personal interview.

Is English proficiency required?

Yes, a minimum level of B2 English proficiency is required. There is no need to present a certificate as we will assess the level during a personal interview.

Is there any financial compensation for these internships?

No, unfortunately, we do not offer financial compensation for the internships. However, we provide other forms of compensation and benefits for the interns.

Specific Learning Needs:

The club offers a diverse range of activities, catering to different learning styles. This variety ensures that everyone can find something beneficial, regardless of their preferred learning method.

The club is designed to be flexible and accommodating, allowing members to participate at their own pace. This makes it suitable even for those with busy schedules.

It costs nothing! Yes, as you can hear, you will enjoy interesting content, you will learn and get in touch with Spanish culture without paying anything. Why don't you give it a try?

We have created two groups in order to accommodate all levels. In one group we will communicate in English, except for the content strictly necessary to learn Spanish. In the other, all the content is in Spanish. Choose the one you like best, you can change at any time!

Immersing in the Spanish culture is a key part of learning the language. Engaging with cultural content can enrich your understanding and make learning more enjoyable.

Is the school on social networks?

Of course it is! Follow us on Instagram taronjaschool and on Facebook Escuela de español Taronja and share your experiences with us. Is the school on social networks?

What are the emergency numbers?

The most important numbers you can memorize on your mobile phone are: police (092), ambulance (112) and fire brigade (080).

Should I buy a SIM card for my mobile phone?

Especially if you come from a country that is not part of the European Union, we recommend that you take out a Spanish SIM card in one of the many phone shops that are near Taronja. Doing so is easy, cheap and ensures you always have access to the internet and many minutes of calls.

What are the hours of shops, banks, supermarkets and post office?

The largest shops and supermarkets are open from Monday to Saturday from 9:00 am to 8:00 pm and some are also open on Sundays. The smaller shops are open from Monday to Friday and usually have a siesta break from 14:00h to 17:00h (some are also open on Saturday and Sunday). Banks are open Monday to Friday from 8:00 am to 2:00 pm but there are many cash machines 24/7. The post office is open from Monday to Friday from 8:30 am to 8:30 pm and on Saturdays from 9:30 am to 1 pm.

Can you drink alcohol on the street (botellón, it's called in Spain)?

Although it is an illegal practice, many young Spaniards gather in areas where the neighbours are not too disturbed near the discos. It is important not to shout too much and to pick up all the rubbish before leaving.

Can I have a party at home?

It's not normal to have a party at home. You can have dinner with friends until 11pm and then go out to pubs and discos. If you have a party with a lot of noise until late it is likely that your neighbours will call the police. We Spaniards like to go out in the street and go from one place to another to meet a lot of people and discover new places. Can I have a party at home?

How does the nightlife work?

In Valencia the nightlife is very fun and offers many options. A classic night out starts with a few drinks on one of the many street terraces. At 00:30h people usually go to pubs (which in Spain are like small discotheques) and from 02:00h they usually go to the bigger discotheques. In Valencia there are parties for all tastes.

How much does it cost to eat in Valencia?

We have good news for you! Valencia has an exquisite gastronomy with an excellent quality-price ratio. A nice tapas dinner is about 20 euros while the famous Valencian paella is about 12-16 euros per person. You can usually eat very well and at lower prices compared to the larger cities of Madrid and Barcelona.

What language is spoken in Valencia?

he city of Valencia is Spanish speaking, which means that everybody speaks Spanish. There is also the Valencian language which is spoken in some villages of the region. Fortunately for you, the accent of the Spanish spoken in Valencia is very clear and neutral.

What time do you eat in Valencia/Spain?

The Spanish are well known for eating quite late. We recommend that, if you want everything to flow smoothly in Spanish life and culture, try to follow the local eating times. Lunch is usually served between 14:00 and 15:00 while dinner is served between 21:00 and 22:30. In addition, Valencia is well known for its rich lunches between 10:30 and 11:00, something you can't miss.

How does the city change between summer and winter?

Valencia is like two cities in one. In winter everyone goes out in the city centre to walk, to shop, in the evening to the bars, restaurants and discos. Then the heat comes in May and the action moves to the beach area to enjoy the sea and where other discos, restaurants, bars, etc. open. In any case, Valencia is a very active city with a lot of atmosphere in the streets and squares all year round.

What is the weather like in Valencia?

Valencia has a Mediterranean climate which is pleasant all year round. Winters are mild and summers are hot. The sun is a guarantee and indeed it is considered that on average there are 300 days of sunshine a year. In general, the weather in Valencia is difficult to improve.

What are the APPS for public transport in Valencia?

Metro:Official Metrovalencia (we recommend you also use Google Maps) Bus: EMT Valencia (we recommend you to use also Google Maps) Taxi: Cabify y FREE NOW (my taxi) Bicycle: BICI VALENCIA Motorcycle/scooter: the main ones are: YEGO and eCooltra

Where is Taronja located?

Taronja is located in the centre of Valencia. Tourist attractions, restaurants, shops, banks, pharmacies and many more things are right around the school. The beach is about 5 km from the centre, but you can get there very quickly thanks to the various types of public transport (by bike for example it takes 20 minutes).

How do I get from the airport to the centre of Valencia?

A very comfortable way is to take the metro. From the airport to the centre takes only about 20 minutes, it is cheap and leaves you in the very centre of Valencia, a 2 minute walk from our fantastic Taronja school. You can also take a taxi, which will drop you off at your door in about 20 minutes (Taronja also has its own pick-up service).

How do I get to Valencia?

From abroad there are several low-cost airlines to Valencia. You can also fly to Madrid, Barcelona and Alicante and from these cities there are direct trains or buses to Valencia.

Do you use English as a bridge language to teach Spanish?

Nooo! Are you crazy? English is forbidden! Our expert teachers and our great teaching system do not need any other language to teach you to speak Spanish. Even for the most elementary levels we have adapted teaching techniques so that you can learn Spanish in an easy and fun way without the help of anything else.

Is there WIFI in the school?

Yes, we have free wifi throughout the school so you can use the internet and share your favorite moments at Taronja with family and friends.

Is there a student card?

On your first day you'll receive a student card. We recommend that you carry this card with you in Valencia as identification and that you leave your passport at home so that you do not lose it. Also, with this card you can get some discounts in shops, museums, restaurants...

Can I make suggestions about possible activities?

We are always open to new ideas and suggestions. Taronja's next activity could have been your idea!

How much do the activities and excursions cost?

Some of these are free and others have a very low cost. We always try to set the lowest price possible so that all students can enjoy all the activities and excursions.

What kind of activities does Taronja organize?

The school proposes 3 types of activities: The FIXED didactic activities in which we discover the Spanish culture and continue learning Spanish in a relaxed and fun atmosphere, such as: the famous cooking classes of Chef Nando, the welcome paella, culture classes, walk and learn... VARIABLE activities ensure that your experience in Valencia is an unforgettable one. Beach parties, salsa classes, music concerts, visits to exhibitions and many more things you will remember for the rest of your life. These activities change every week. Weekend excursions allow you to discover the wonders of the Valencia countryside. Some examples are visits to nearby towns and cities, hiking in the mountains, visits to beautiful beaches, visits to typical village festivals...

Does Taronja organize activities and/or excursions?

Yes, Taronja is famous for being one of the happiest and most fun schools in the world (attention, we said the world, not just Spain!). We believe that it is important for students to get to know each other also outside of the Spanish courses, and that is why we organize many activities and excursions of all kinds. Fun is guaranteed!

Terms and conditions - Taronja Spanish School

Taronja School Terms and Conditions

1. General Information

Address: Calle Garcilaso 15 B, 46003 Valencia, España

Contact:

Email: info@taronjaschool.com
Website: www.taronjaschool.com
Phone: +34 96 325 85 45
WhatsApp: +34 601396785

Office hours: Monday to Thursday from 09:00 to 18:30, Friday from 9:00 to 17:00.

2. Enrollment and Registration

Minimum Age:

The minimum age to enroll in the school is 18..

Registration Procedure:

Register via email (info@taronjaschool.com),
Register via WhatsApp (+34 963258545).
A deposit of €100 is required to confirm booking. This deposit is part of the course price and will be deducted from the total amount.
The remaining fee must be paid at least 15 days prior to the first lesson.

3. Courses

Level Test:

A level test must be completed before starting the course to ensure proper placement. The level test will be sent along with the booking confirmation. LINK LEVEL TEST

Technological Integration:

Use of digital boards, tablets, and an online platform for course materials.

Didactic Material:

Included for levels A0, A1, A2, and B1. Higher levels may require purchasing a book.

Class Schedules:

Classes run in a zig-zag pattern, rotating between morning and afternoon shifts.
Morning Shift: 09:00 to 10:40, 11:00 to 12:40
Afternoon Shift: 14:30 to 16:10, 16:30 to 18:10
Conversation Workshops: 13:35 to 14:25 or 12:45 to 13:35
Private lessons: 13:35 to 14:25 or 12:45 to 13:35
Adherence to class schedules is expected.

First Day of Class:

Arrive at 08:30 for morning shift or 14:00 for afternoon shift.
Attendance to welcome meeting
Welcome Pack

Certificates:

Assistant Certificate provided to students who attend at least 80% of the classes. Following the guidelines of the Instituto Cervantes and the European Framework of Reference for Languages.
If you need an official certificate, you have to take the DELE or SIELE exam. You can take this exam at the school.

Course Reductions:

Maximum number of students per class is 12 minimum is 4.
Intensive Course: If less than 4 students, lessons are reduced to half.
Conversation Workshop: If the number of the students is 3, students will have 3 lessons of 50 minutes per day. If the number of the students is 1 or 2 students will have 2 lessons of 50 minutes per day.
The school is open all year round except for two weeks at Christmas and a few public holiday.

Start Dates for Beginners

We offer Spanish courses starting every Monday of the year for non-beginners. Beginners must start on the following specific dates (dd/mm/yy):

JANUARY	07/01/25 – 20/01/25
FEBRUARY	03/02/25 – 17/02/25
MARCH	03/03/25 – 17/03/25 – 31/03/25
APRIL	14/04/25 – 28/04/25
MAY	12/05/25 – 26/05/25
JUNE	02/06/25 – 09/06/25 – 16/06/25 – 23/06/25 – 30/06/25
JULY	07/07/25 – 14/07/25 – 21/07/25 – 28/07/25
AUGUST	04/08/25 – 11/08/25 – 18/08/25 – 25/08/25
SEPTEMBER	01/09/25 – 08/09/25 – 15/09/25 – 22/09/25 – 29/09/25
OCTOBER	06/10/25 – 20/10/25
NOVEMBER	03/11/25 – 17/18/25
DECEMBER	01/12/25

Holidays

There will be no Spanish courses on these dates due to holidays (dd/mm/yy). “Optional cultural activities will be proposed for these days.” Check our special offers for these weeks.

JANUARY (4 days)	from 01 to 06
FEBRUARY (1 day)	21/02/2025
MARCH (1 day)	19/03/2024
APRIL (2 days)	18/04/24 and 21/04/25
MAY (1 day)	02/05/25
JUNE (1 day)	24/06/25
JULY (1 day)	18/07/25
AUGUST (1 day)	15/08/25
OCTOBER (1 day)	10/10/25
NOVEMBER (1 day)	07/11/25
DECEMBER (10 days)	08/12/25 \| from 22/12/25 to 31/12/25

Schedule

09:00 to 10:40	Intensive Course (morning schedule)
10:40 to 11:00	Break
11:40 to 12:40	Intensive Course (morning schedule)
12:45 to 13:35	Conversation / private classes
13:35 to 14:25	Private classes
14:25 to 14:30	Break
14:30 to 16:10	Intensive Course (afternoon schedule)
16:10 to 16:30	Pause
16:30 to 18:10	Intensive Course (afternoon schedule)

We have rotating schedules, for example:
Some groups will have classes on Monday/Wednesday/Friday mornings and Thursday and Friday afternoons. This schedule will change the following week so that all students can enjoy “2 free mornings” and “3 free afternoons” each week, and vice versa.

The maximum number of students per class is 12, and the minimum is 4.
If the number of students per class is less than 4, the school will reduce the total class hours by half.

General Conditions:

The duration of each class is 50 minutes.
The maximum number of students per class is 12, and the minimum is 4.
Study materials are included for levels A1, A2, and B1. Levels B2 and C1 require a book, €24.
Students with some knowledge of Spanish can start every Monday.
Beginners must check the start dates.

4. Accommodation

Types:

Shared Apartments:

Basic (Minimum 3 months)

Standard

Superior.

Host Families:

Half Board (breakfast and dinner)

Full Board (breakfast, lunch, and dinner).

Apartments Rules:

Respect hygiene, order, and coexistence rules.
Quiet hours start at 22:00.
No parties or overnight visitors.
Extensions must be requested by email and are subject to availability.

Deposit:

A €100 deposit is required for apartments, refunded if no damage or excessive utility use is reported.

Host Families Rules:

Respect meal times and family rules.
No use of the kitchen for cooking or taking food.
Moderate use of electricity, water, and gas.

Arrival and Departure Family or Apartment:

ARRIVAL on the Sunday before the course start, from 14:00 a.m. until 20:00 Arrivals after 20:00 may require an airport pick-up service.

DEPARTURE Students must check out before 11:00 on the Saturday after their course ends.

5. Pricing and Payments

Course Price:

Check the prices and special offers at this link. PRECIOS
The school is open all year round except for two weeks at Christmas and a few public holidays. LINK

Payment Methods:

Credit Card, Bank Transfer, Flywire.

Cancellation Policy:

Cancellations made 15 days before the course start date will be refunded minus the deposit. Cancellations made 15 days before arrival will be refunded, except for 100€ booking fee, which will remain at your disposal for another type of course or start date.
Cancellations made less than 15 days the course start will refund 60% of the course fee. 40% of the amount will remain at your disposal for another type of course or start date.
No refunds once the course has started, except in cases of illness with a medical certificate.

Accommodation Cancellation:

No refunds if cancellation is made within 15 days before the start of the course.
No refunds once the course has started, except in cases of illness.

6. Insurance and Health Coverage at Taronja School

Insurance Coverage:

Students are insured by Taronja School against third-party damages within the school and during school-organized activities (e.g., excursions, trips).
Taronja School does not cover illness, accidents, theft, or loss of personal belongings.

Health Insurance:

EU and Swiss students must obtain the European Health Insurance Card (EHIC).
Students from non-EU countries must have international health insurance valid in Spain.
Taronja School offers optional health insurance at an additional cost. Students can request a price list for this service.

7. Complaints Policy

Stages of Complaints:

Present your complaint to the school’s secretary office (in person or via email).
The secretary office will offer a solution within 24 working hours.
If dissatisfied, request a meeting with the school manager.
The school manager will offer a solution within 24 working hours
If still dissatisfied, contact IALC or FEDELE for dispute resolution. The school will provide you with the contact information. You will need to fill out a form, gather the necessary information, and provide evidence that the school has been informed of the complaint. This includes a written complaint, relevant documentation, and confirmation to pursue the issue through the chosen association’s procedure.

8. Information Prior to the Contractual Process

Website Ownership:

The website www.spanishcoursespain-valencia.com is owned by VILLA-HERBA SL (Taronja School), with fiscal address at C/ Convento Santa Clara, Nº10 – 1 46002, Valencia.

Contracting Conditions:

Govern the relationship between VILLA-HERBA SL and users, based on various Spanish laws concerning contracting, consumer protection, personal data, retail trade, and electronic commerce.
VILLA-HERBA SL can modify these conditions without prior notice, with changes published on the website.

Purpose of the Website:

To offer language classes and accommodation reservations.

Contract Duration:

Linked to the completion of the contracted service.

User Requirements:

Users must be of legal age and legally capable of entering contracts.
Registration on the website is required for online purchases.
Personal data collected during registration and purchase are processed as per data protection laws.

Data Processing:

Necessary for executing the contractual relationship.
Users can exercise rights to access, rectify, cancel, or oppose data processing by contacting the school at info@taronjaschool.com or the provided address.

Purchase Process:

Users must log in with their provided username and password.
After completing a purchase, users receive a confirmation email. If not received within 24 hours, contact customer service.
Booking confirmations and receipts do not serve as invoices.

Booking Information:

Booking procedures and conditions are detailed on the website.
By booking, users declare they understand and accept the conditions of use and general contracting conditions.

Reservation Operations:

Details of reservations, characteristics, and prices are provided in compliance with the Law on Information Society Services and Electronic Commerce.
Prices include applicable taxes unless stated otherwise.
Availability of offers may vary; users will be notified if a reservation is unavailable.

Prices and Availability:

Prices shown are current, but may change due to errors. Users will be informed of price changes before payment.
Availability of offers depends on customer demand and database updates. If an offer is unavailable, users will be notified by email.

9. Privacy and Data Protection

Data Handling:

Taronja School complies with current legislation on personal data protection.
Data will be processed lawfully, transparently, and securely.
Rights to access, rectification, limitation of processing, deletion, portability, and opposition can be exercised by contacting the school.
For cancellation, modification, or rectification of data, write to

Email: maxi@taronjaschool.com

By enrolling in Taronja School, students agree to these terms and conditions. If you have any questions or need further clarification, please contact us at info@taronjaschool.com or +34 963258545.
Office hours: Monday to Thursday from 09:00 to 18:30, Friday from 9:00 to 17:00.